Welcome to Rothrock Coffee. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these Terms carefully before using our website or placing an order.

These Terms are designed to protect both you and us and to ensure a smooth and transparent experience.

Overview

These Terms of Service (“Terms”) apply to all users of the Rothrock Coffee website (equipsgear.com) and related services. By accessing our website, placing an order, or contacting us, you agree to these Terms, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, please do not use our website.

Eligibility

You must be at least 18 years old, or the legal age of majority in your state or territory within Australia, to use this website or place an order.

By using our website, you confirm that:

  • You meet these eligibility requirements

  • All information you provide is accurate and complete

Orders & Product Availability

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Errors in pricing or product descriptions

  • Suspected fraudulent or suspicious activity

If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method.

Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST (where applicable), unless otherwise stated.

We currently accept payment via PayPal (or your listed payment methods). Orders will only be processed once payment has been successfully received and approved.

We reserve the right to change pricing at any time without prior notice.

Shipping & Delivery

We ship within Australia unless otherwise specified.

Delivery timeframes are estimates only and may vary depending on:

  • Your location

  • Courier delays

  • Public holidays

  • Events beyond our reasonable control

For full details, please refer to our Shipping Policy.

Returns & Refunds

We comply with the Australian Consumer Law (ACL).

Under the Australian Consumer Law, customers are entitled to a replacement, repair, or refund for goods that:

  • Are faulty or defective

  • Are not as described

  • Are not fit for their intended purpose

We also offer a 30-day return policy on eligible unused items in original condition (excluding custom-made or personalised items unless faulty).

Returns must be initiated by contacting us at support@rothrockcofes.com.

Nothing in these Terms excludes or limits your rights under Australian Consumer Law.

Intellectual Property

All content on this website—including text, graphics, logos, images, product descriptions, and layout—is the property of Rothrock Coffee and is protected under Australian intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

User Conduct

You agree not to use our website:

  • For unlawful purposes

  • To interfere with the website’s functionality or security

  • To transmit malicious software or harmful code

  • To misrepresent your identity

We reserve the right to suspend or terminate access for violations of these Terms.

Limitation of Liability

To the maximum extent permitted by Australian law, we are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies available under Australian Consumer Law.

Use of our website and products is at your own risk.

Indemnification

You agree to indemnify and hold harmless Rothrock Coffee, its owners, employees, affiliates, and suppliers from any claim or demand arising out of:

  • Your breach of these Terms

  • Your misuse of our website

  • Your violation of any applicable law

Changes to Terms

We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of the relevant Australian state or territory in which our business is registered.

Contact Information

If you have any questions regarding these Terms, please contact us:

Business Email: support@rothrockcofes.com

Business Phone:+61(488) 897 606
Business Phone: +1 814-510-9119

Business Address:  Unit B, 2/22 Wattlebird Court, Berrinba QLD 4117, Australia
Business Address: 1736 S. Atherton St, State College, PA 16801, United States